Customer Service Representative
: Job Details :


Customer Service Representative

Binson's Hospital Supplies

Location: Center Line,MI, USA

Date: 2024-10-01T10:37:11Z

Job Description:
Job DescriptionJob DescriptionAs an industry-leading health care organization, our mission is to provide our communities with “Better Products, Better Services, Better Lives.” We are a dynamic, growing, family-owned company with locations in Michigan, Indiana and Florida. Join our team at Binson's Medical Equipment & Supplies today!

WHAT WE'RE LOOKING FOR:

  • High school diploma or equivalent
  • Effective verbal and written communication skills
  • Interpersonal and customer service skills
  • Ability to navigate a multi-line switchboard and company provided laptop
  • Comfortable working in a fast-paced environment

WHAT YOU WILL BE DOING:

  • Answer incoming calls from patients and referral sources
  • Answer incoming phone calls from patients
  • Accurately enter new patient information into company computer system
  • Obtain written order from physician, verify insurance and generate orders
  • Ensure the customer and referral sources are kept up to date on order status
  • Familiar with diabetic testing orders and continuous glucose monitors
  • Problem resolution of missing orders to include UPS/USPS tracking

SCHEDULE & LOCATION:

  • Monday - Friday 8:30 AM - 5:00 PM
  • 26834 Lawrence Ave. Center Line, MI 48015

REMOTE TERMS:

  • Must train on-site for 4-6 weeks.
  • Upon completion of training, the position is fully remote.

WHAT'S IN IT FOR YOU?

  • Competitive wages and benefits
  • Health, Dental, Vision and Life Insurance
  • Employee discount on retail stores
  • Paid Holidays/Floating Day
  • Paid Vacation
  • 401k Retirement Savings
  • Growth & Advancement Opportunity
  • Referral bonuses
  • Paid training

ARE WE A MATCH?

If you think you have what it takes, apply online today! Join our industry-leading organization and put your exceptional skills into action.

Apply Now!

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