Job DescriptionJob DescriptionDescription:
DASMEN Residential is seeking to hire a full time Customer Service Representative for our Property in Columbia.
What you will be doing:
- Respond to inquiries via inbound and outbound service; telephone interactions to address a variety of tenant inquiries in a consistently polite manner
- Forwarding specific inquiries as directed for priority resolution
- Documenting each encounter/resolution in the computer tracking system
- Strong capacity to retain information
- Aptitude to deliver on all tenant requests/concerns with a friendly and professional demeanor.
- Enjoy working in a fast-paced environment while maintaining a professional attitude
- Self-motivated and able to work independently and adhere to assigned schedule with minimal assistance
- At ease with multi-tasking in several computer applications at once while holding a conversation with a customer
Requirements:
Requirements
What skills you will need
- One year of previous call center experience.
- Passion to meet or exceed performance goals
- Working in a time-sensitive environment
- Computer savvy and can resolve minor technical issues with minimal assistance?
Pay range is $14-17/hr