Job DescriptionJob DescriptionDo you love interacting with others, making connections, and helping people? Then you're an excellent fit for the customer service representative position at our company! You'll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you'll love, we highly encourage you to apply.
Compensation:$44,000
Responsibilities:- Regularly meet with sales lead to receive the newest service and product knowledge
- Respond to customer inquiries, product and service questions, and customer complaints
- Maintain customer accounts and update with new account information as needed
- Communicate frequent customer suggestions to the team to troubleshoot
- Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed
- Create and maintain quality relationships with our client base
- Required daily high call volume rates
Qualifications:- High school diploma, G.E.D. or equivalent
- Must possess exemplary interpersonal skills, communication skills, and active listening skills
- Experience working in a customer-oriented atmosphere
- Proficient with PC and Google software
- Excellent time management and organization skills
- Bilingual preferred
- Must be a quick learner with a coachable attitude
About CompanyWe are a large real estate team! We take pride in providing the most in-depth training possible to our agents so that they can provide amazing service to clients and help them with all of their real estate needs! We strive to give our agents the most opportunities to achieve a high level of success in real estate! Come join us today!