Customer Service Representative
: Job Details :

Job DescriptionJob Description

About Us: Brilliant is a dynamic electrical supply company driven by innovation and growth. We are committed to providing high-quality products and exceptional customer service. We are seeking a motivated and detail-oriented individual to join our team as an Customer Service Representative.

Responsibilities:

• Provide excellent customer service by promptly responding to inquiries, addressing concerns, and resolving issues.
• Assist customers with product selection, order placement, and tracking.
• Process customer orders accurately and efficiently.
• Maintain accurate customer records and data in our CRM system.
• Coordinate with other departments, such as sales and shipping, to ensure timely order fulfillment.
• Assist with inventory management tasks as needed.
• Contribute to a positive and collaborative team environment.

Qualifications:

• Strong customer service skills with a positive and helpful attitude.
• Excellent verbal and written communication skills.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Detail-oriented and organized.
• A desire to learn and grow within the electrical supply industry.

Benefits:

• Competitive salary and benefits package
• Opportunities for professional growth and development
• A supportive and collaborative work environment

If you are a motivated and enthusiastic individual looking to join a dynamic team, we encourage you to apply.

Company DescriptionBrilliant Equipment Services is a leading electrical supply wholesaler that specializes in providing new and reconditioned power distribution equipment to end users and electrical contractors. With a commitment to quality, innovation, and customer satisfaction, we have established ourselves as a trusted partner in the industry. As we continue to grow, we are seeking a dynamic and motivated Sales Manager to join our team.Company DescriptionBrilliant Equipment Services is a leading electrical supply wholesaler that specializes in providing new and reconditioned power distribution equipment to end users and electrical contractors. With a commitment to quality, innovation, and customer satisfaction, we have established ourselves as a trusted partner in the industry. As we continue to grow, we are seeking a dynamic and motivated Sales Manager to join our team.