Job DescriptionJob Description
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:
- Serves customers by providing product and service information and resolving product and service problems
- Order Entry
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
​Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Computer Skills, 10-Key by touch
- Background in Foods products
Company DescriptionEight Point Distributors Inc. is a frozen and refrigerated foods company based out of Honolulu, Hawaii.Company DescriptionEight Point Distributors Inc. is a frozen and refrigerated foods company based out of Honolulu, Hawaii.