Complete Description:
Duties and Responsibilities:
Provide assistance and information to taxpayers on all business, income and real property taxes and related fees;Answer inquiries to basic business registration, income and real property via telephone and written correspondence;Research, establish and update all business tax accounts via an online system;Review and adjust business registration, real property and income tax accounts which require correction and/or refunds;Receive and control business and income undeliverable refund checks;Receive and process requests for waivers of penalties and interest on select accounts;Input and update existing database accurately;Determine and register applicable tax liabilities for all taxes and fees administered by OTR;Receive and respond to general correspondence pertaining to business, income, real property and other related taxes and fees;Research and prepare response for management signature;Track and maintain data necessary for production reports.Qualifications:
A high school diploma or equivalent with a minimum of two (2) years of experience in the field or related area;Ability to communicate effectively both orally and in writing to a variety of audiences;Ability to research and interpret tax laws, regulations and policies;Ability to perform basic business applications Microsoft Outlook and Microsoft Suites (Word, Excel, Access, etc.).#J-18808-Ljbffr