Customer Service Representative
: Job Details :

Benefits:

Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect.

401(k)

Dental insurance

Health insurance

Vision insurance

Peacock Properties LLC is growing our team! We are looking for a full-time Customer Service Representative to support our team and customers at our office in Charlestown, MA.

The ideal candidate will:

Have previous experience handling a high-volume phone line

Distribute incoming calls to our team

Monitor incoming text messages from owners and respond or distribute to team as needed

Create maintenance tasks in our ticketing system resulting from incoming calls/texts

Assist in the resolution of general inquiries

Collection and distribution of mail

6D completion

Preparing and mailing owner communications

Oversee office supply ordering

Other general administrative duties as assigned

Enjoy working with people and in a fast-paced environment.

Be able to remain calm and empathetic with callers at all times.

Candidate must have reliable transportation to our Charlestown office.

Applications without resumes will not be considered. NO RECRUITERS.

Qualifications:

The ideal candidate will be a capable administrator whose employment history reflects experience associated with administrative functions. Must have a proven ability to track milestones and initiatives. Said candidate must also be proficient in the Microsoft Office Suite with an emphasis on Word, Excel, and Outlook. In this fast-paced office environment, the successful candidate will be able to multi-task and prioritize so that deadlines are met in a timely and accurate manner. The candidate must possess strong attention to detail. A strong background in customer service is essential. Excellent communication skills are a necessity. Job or personal history with, or inclination toward, property management would be a positive attribute.

#J-18808-Ljbffr