Location: Bartlesville,OK, USA
We are seeking a skilled Customer Service Rep to join forces with a pioneering leader in digital technologies. This position interfaces with customers, repair technicians, manufacturing and logistics personnel to coordinate customer equipment repairs. This is NOT are remote position. Pay: $20-$25/hour Location: Bartlesville (on-site) Responsibilities: - Oversee customer repair requests from start to finish - Work with Repair Techs to schedule and prioritize customer repairs - Ensure invoices are accurate and send to customers - Run reports and analyze data to recommend process changes to improve productivity - Participate in and/or lead improvement activities to meet/exceed service goals Working hours: 8:00 AM - 5:00 PM Skills: - Bachelor's Degree Education: Bachelors Experience: 1-4 years Qualifications: - 2 to 5 years of customer service experience OR a combination of education and experience and/or demonstrated accomplishments - Attention to detail, team player and self-starter - Ability to pass a background check and drug screen Apply today! Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact ...@spherion.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility). key responsibilities - Oversee customer repair requests from start to finish- Work with Repair Techs to schedule and prioritize customer repairs- Ensure invoices are accurate and send to customers- Run reports and analyze data to recommend process changes to improve productivity- Participate in and/or lead improvement activities to meet/exceed service goals experience 1-4 years skills - Bachelor's Degree qualifications - 2 to 5 years of customer service experience OR a combination of education and experience and/or demonstrated accomplishments- Attention to detail, team player and self-starter- Ability to pass a background check and drug screen education Bachelors