Position: Entry Level Order Specialist/ Customer Service RepresentativeLocation: 6700 Bluewater Rd NW, Albuquerque, NM 87121 Department: Customer Service Pay Rate: $15.00 - $16.00 hour (Depending on Experience) with 90 Day Pay Rate Change Based on Evaluation Details:
- In-person, 40 hour a week position (8 Hour Shifts, 30 minute lunches)
- Data-Entry Based, Heavy Computer Use, Will Require Tape Measure Use
- Order Placement Supervision (Business to Business Relation - No Call Center Type Interactions)
- 3 Person Office Team
- Business Hours: Monday- Friday, 8 a.m.-5 p.m. (No Weekends)
What is Glaz-Tech Industries? Glaz-Tech Industries is a wholesale manufacturer and supplier of residential, commercial, & specialty glass with locations across 7 states. We offer the broadest product line in the flat glass industry including low-e products, laminated glass, tempered safety glass, tinted glass, reflective glass, and specializes in the manufacture of thermal efficient insulated glass units (Dual Pane Units). Why Glaz-Tech Industries?
- Competitive Pay with Annual Performance Reviews
- Health Insurance With Employer Contribution
- Medical, Dental, Vision and Disability Insurance
- Company Paid Life Insurance
- 401K Plan with Employer Contribution
- Paid Vacation and 6 Paid Holidays
- Company Paid Employee Discount Program
Summary Glaz-Tech is looking for a Customer Service Representative. We are looking for a responsible, adaptable, detailed and self-driven individual. The job functions include receiving customer calls, data entry of customer's orders, and working with supervisor to communicate the most accurate information to any customer inquiries or pick-ups. Candidate must possess strong customer service skills and professionalism as they will be working directly with Glaz-Tech customers over the phone and in person on a daily basis. All potential applicants are subject to background checks and drug screens. After probationary period, health benefits will be available. Training on glass material will be provided.Responsibilities may include:
- Answering customer calls and being engaged with customers to understand their glass needs
- Following-up with customers on the status of their purchase
- Learn and use the ordering system to place glass orders
- Potential to make sales calls to prospective and existing customers
Requirements:
- Must possess strong computer and typing abilities
- Strong interpersonal and customer service skills
- Accuracy and attention to detail
Minimum Qualifications:
- Must be 18 years or older
- High School Diploma or equivalent
- Authorized to work in the US
- 2 years of Customer Service Experience
- Experience in the Glass industry (preferred)
Be Prepared for an Interview- Please bring photo identification Glaz-Tech Industries is an Equal Opportunity and E-Verify Employer. This position requires the successful completion of a criminal background check and/or drug screen Job Type: Full time