Customer Service Representative
: Job Details :

Our client, an insurance company is seekingCustomer Service Representativesto join their team. The ideal candidate will have strong customer serviceexperience, dealing directly with customers, ability to answer questions, resolve customer issues, handle billing and payment processingwhich will align successfully in the organization.

Job Title: Customer Service Representative

Location: Croton on Hudson, NYTemp-PermOpportunity

Pay Range: 20.00-22.00/hr., based on experienceM-Fri 9am-5pm

This position will be responsible for:

• Being a first point of contact for the agency
• Handling Inbound and outbound calls
• Providing exceptional customer service to internal and external customers
• Listening and resolving routine issues
• Responding to basic billing and payment processing inquires and completing required reports and documentations
• Running Carrier Reports
• Processing Certificates of Insurance
• Follow up with customers and carriers for various documents

Requirements:

• Computer Literate- Teams, Word, Excel, Outlook
• At least 2 years CSRexperience
• strong customer service skills
• strong administrative skills
• Exceptional communication skills

If this is a role that interests you and youd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands Manpower, Experis, Talent Solutions, and Jefferson Wells creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.