Company Description
Great Southern Agency is an independent insurance agency with commercial lines focus where our clients needs are our first priority. Come find out why we are one of the highest rated and fastest growing agencies in West Georgia.
Role Description
This is a full-time, in-person, Customer Service Representative role located in Carrollton, GA at Great Southern Agency. The Customer Service Representative will be responsible for providing exceptional customer service by answering inquiries and resolving issues via phone, email, and in-person.
Pay is based upon relevant work experience, skillset, and licensing.
Benefits
- Access to medical, dental, vision, and life insurance
- Simple IRA and company match program
- Paid Time Off (PTO) programs
- Career advancement
- Continuing education and training opportunities
Qualifications
- Excellent communication and interpersonal skills are required.
- A minimum of one year of experience in customer service or a related field preferred.
- The ability to multitask effectively in a fast-paced environment is required.
- Strong problem-solving skills and attention to detail are essential to this role.
- Experience with Microsoft Office Suite and CRM software is preferred.
- A high school diploma or equivalent is required, while college education is preferred.
- Property & Casualty Insurance License, or ability to obtain within first 90 days