Customer Service Representative
: Job Details :

Move forward with Volt!Volt is immediately hiring Direct Hire Customer Service Representative in Riverside, CA.As a Customer Service Rep. you will:

• Receive production orders and shipping information via email or fax and enter in the system.
• Ship orders and print bill of ladings for the shipping department.
• Schedule shipping appointments on calendar.
• Some customers require CSR to schedule their freight. However, most customers schedule their own shipments.
• When orders ship/send customer a copy of the bill of lading.
• Send the customer their inventory numbers, either at month end or whenever the customer requests the information.
• Monitor the negative lot report, and expired product reports, and adjust as needed.
• Some customers request their orders by shipped by UPS or FEDEX. Make sure to use Styrofoam peanuts.
• Attend operation meetings and discuss any issues with customer orders or the shipping.
• Send receiving paperwork to customer when they supply raw materials needed for their productions and request COFA's when needed.
• Send Controller any adjustments, inventory transfers, lot corrections, or inventory adjustments.
• Monitor Production Calendar for the Controller.
• Ensures that appropriate actions are taken to resolve customers problems and concerns.
• Other duties may be assigned as needed.

This is a full-time opportunity.Monday to Friday 8:00 a.m. - 5:00 p.m.The ideal candidate will have:

• Excellent verbal and written communication skills.
• Service-oriented and able to resolve customer concerns.
• Must demonstrate to be dependable and reliable.
• High school diploma or equivalent.
• 2 years' experience working in customer service role required.
• Proficient using computers with ability to learn new software.
• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift 15 pounds at times.
• Must be able to access and navigate each department at the organization's facilities.
• Walking and climbing stairs.
• Able to stand, regularly required to talk and hear.
• Must have good vision and manual dexterity.
• Ability to work in a fast-paced work environment.

Pay Rate: $20.00- $21.00 per hour*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please email or call

(866)###-####. Please indicate the specifics of the assistance needed.Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Volt is acting as an Employment Agency in relation to this vacancy.