Customer Service Representative
: Job Details :


Customer Service Representative

HotFoot Recruiters

Location: Phoenix,AZ, USA

Date: 2024-10-17T12:31:02Z

Job Description:
HotFoot Recruiters is excited to partner with a multinational sheet metal manufacturing company in North Phoenix to find a talented Sales Coordinator. This role is crucial in streamlining the sales process and managing document control to ensure smooth and efficient operations.While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required. Position: Customer Service Representative Type: Full-Time; Direct Hire Location: On-Site, North Phoenix Pay: 60-70K Responsibilities:
  • Maintain detailed records of order status and address any discrepancies with the sales team.
  • Monitor and track customer orders, ensuring prompt and accurate processing.
  • Generate and manage invoices, verifying details and coordinating with the accounting team for timely processing.
  • Establish and maintain a systematic filing system for sales documents, ensuring proper labeling, organization, and secure storage.
  • Serve as a point of contact for order and invoice inquiries, collaborating with sales, operations, and finance departments.
  • Communicate effectively with customers to provide updates and address concerns.
  • Safeguard confidential information and ensure compliance with regulations.
Qualifications:
  • Bachelor's degree in Business Administration, Finance, or a related field preferred.
  • Minimum of 2+ years of experience in sales support or B2B customer service
  • Strong organizational skills and good attention to detail.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite, Google Suite, Oracle and SAP.
  • Familiarity with document management software is a PLUS.
  • Ability to prioritize tasks and handle pressure in a fast-paced environment.
  • Basic knowledge of accounting principles and invoicing procedures.
Apply Now!

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