Description:The following information aims to provide potential candidates with a better understanding of the requirements for this role.
- Serve as Primary contact for National or Priority accounts and Sales Managers in all telephone and written communications.
- Process account purchase orders from receipt to shipment to ensure accurate, timely and economical shipments.
- Enter and maintain accurate pricing and toy specifications.
- Establish and maintain system code files and customer profiles.
- Maintain proper Dating Terms and Promotional Programs on all purchase orders.
- Perform the on-line stock commitment process.
- Research and resolve domestic and direct import order and shipment problems.
- Monitor Ad Order activity for all accounts to ensure timely delivery of product for advertisement.
- Coordinate and monitor the shipment of allocated items.
- Provide accurate item, order and shipment information to customers, Salesforce and management for use in planning, scheduling and forecasting.
- Maximize order fill rates to assigned accounts.
- Initiate changes or cancellations of orders to avoid shipping problems.
- Work closely with Distribution Centers to ensure timely shipment of Purchase Orders.
Experience, Education & Skills, You Have:
- Accountability to take personal ownership for delivering and exceeding your commitments.
- Communication skills to promote a free flow of information throughout the organization that creates a feeling of energy, excitement, and personal investment.
- Speed to pursue business objectives with passion and a sense of urgency that is inspiring both inside the company and to our outside partners and customers.
- Knowledge of order processing.
- Ability to achieve results through communications within a worldwide network of markets and sources.
- Excellent analytical skills. Must be able to predict/diagnose problems and identify solutions.
- Ability to work with minimum supervision and independently prioritize work without missing critical deadlines.
- Demonstrated ability to effectively manage multiple projects in a dynamic environment.
- Computer proficiency in Microsoft Word and Excel.
- Mature judgment and strong organizational skills.
- Basic understanding of EDI (Electronic Data Interchange) technology as it relates to the transmission of Purchase Orders and Invoices.
- Thorough understanding of FP credit requirements, dating terms and promotional programs.
- Exemplary attendance and job performance.
Qualifications:
- Associate's degree in business or equivalent experience.
- Experience in Customer Service or related field.
Experience Required:
About US Tech Solutions:US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.