Location: all cities,CA, USA
About us:
Headquartered in Vernon, CA, we are a premium full spectrum manufacturer and distributor of fine food and beverage products. Family owned and operated since 1977, our Company offers more than 4,000 products to a variety of customers in both the foodservice and retail channels. We are committed to providing the highest quality food products with an unrelenting commitment to fresh, nutritious ingredients and promotion of eco-friendly business practices.
Duties and Responsibilities:
Assist customers with product and sales related questions via phone and emails
Maintaining a thorough knowledge of new and existing products, as well as policies and merchandising information
Communicating customer issues and feedback to management
Expertly utilizing inventory and ordering systems to efficiently and effectively assist customers and complete order
Assisting with product inventories as directed
Recommend improvements in products, packaging, shipping, service, or billing methods and procedures in order to prevent future problems
Proactively generate sales and promote Company products.
Process customer requests for order placement in a timely, accurate and professional manner
Respond effectively to inquiries or complaints
Other duties as assigned
Qualifications and Experience:
Excellent customer service and communication skills
Experience with EDI system is preferred
Excellent time management skills
Maintain customer accounts
Solid organizational skills
Knowledge of current materials, methods, tools and equipment (including technology) used in business operations
Ability to work collaboratively with other departments and functional teams in order to coordinate effective solutions
Ability to perform under pressure and meet deadlines
Ability to work with minimum supervision
Minimum of 2-3 years inside sales/customer services preferred
Benefits Overview:
Holiday Pay
Paid Time Off
Health Insurance
Vision Insurance
Dental Insurance
Accident Insurance
Life Insurance
Flexible Spending Account (FSA)
401k
Note: The statements herein are intended to describe the general nature and level of work being
performed by employees assigned to this classification. They are not intended to be construed as
an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.