17th October, 2024Job Title: Customer Service Representative Location: Omaha, Nebraska Salary: $19-$21 per hour Hours: Monday to Friday, 7:30 AM to 4:30 PM About the Role: As a member of this team, you will play a crucial role in providing exceptional customer service. This company is a growing organization that values their people and fosters a culture of support and collaboration. They believe in the importance of maintaining a healthy work-life balance and are committed to creating a workplace where employees are passionate about what they do. Key Responsibilities:
- Answer phone calls from customers placing orders and provide sales quotes.
- Collaborate closely with outside sales representatives on customer orders and quotes.
- Assist customers in the showroom with inquiries and order placements.
- Solicit new or complementary sales from customers via phone and face-to-face in the showroom.
- Research product solutions for customers to resolve field project issues.
- Restock the showroom and perform cycle counts as required.
What We Are Looking For:
- 1-2 years of experience in a similar position is optimal.
- Experience in the building materials industry is a plus.
- Strong customer service, problem-solving, and project management skills.
- A team-oriented individual who shows initiative.
- Strong sense of drive and creativity.
- Proficient with Microsoft Word and Excel; AS400 experience is a plus.
- High school diploma; some college courses preferred.
If you are passionate about providing outstanding customer service and looking for a supportive work environment, reach out to Lillian Griffith with Cornerstone Staffing Inc. ...@cornerstonestaffinginc.com402-###-####