Customer Service Representative
: Job Details :

The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world. This position will involve supporting the Internal Collision Center in all aspects of its Authorized Collision Program.

* Work scheduling maintenance

* Vehicle arrival preparation

* Customer communication and expectations

* Rental coordination and hand off

* Vehicle status updates

* Material and supplies reordering

* Repair review and delivery

* Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public

* Must be willing to train others

* Ability to work independently in limited supervision environments

* Microsoft Office experience, preferred

* Excellent written and verbal communication skills as well as the ability to follow instructions

* Certificate from Vocational School in Collision Repair, preferred