Location: all cities,WA, USA
We're not in the shipping business; we're in the information business -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
* 15,000 trained professionals
* 250+ locations worldwide
* Fortune 500
* Globally unified systems
* Ensure smooth and timely freight process flow
* Ensure accurate and timely data entry into our operating system
* Ensure exceptions are monitored and actioned timely
* Ensure accurate and timely client and vendor billing
* Track and trace Drayage Management and/or Air Import files as required
* Ensure timely clearance and delivery of freight to customer for Import shipments
* Ensure documents are sent to customer or broker for customs purposes in a timely manner
* Interact with our customers in arranging their international shipments, meeting customer service standards
* Meet compliance regulations at all times. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer's policies / requirements
* Meet KPI standards, as per the company's procedures
* Understand department process flow, constantly looking for areas of improved efficiency
* Contribute to maintain strong relationships with suppliers (airlines, steamship lines, trucking companies, and others)
* Overseas communications, timely responses to emails and requests (internal and external)
* Ensure all customers' standard operating procedures are followed and updated
* 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
* Understanding of air and ocean documentation process a plus
* Understanding of Final mile drayage process a plus
* Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
* Pro-active, strong organizational skills
* Proficient with Microsoft Office (Excel, Word, PowerPoint)
Expected salary: $24-$27/hour
Eligible for bonus
Expeditors offers excellent benefits:
* Paid Vacation (first year prorated based off month of hire then eligible for 15 days)
* Holidays (10)
* Flexible Days (2)
* Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
* 401(k) Retirement Savings Plan with employer match
* Employee Stock Purchase Plan (ESPP)
* Medical, Prescription Drug, Dental & Vision Coverage
* Health Savings Account (HSA)
* Life and Disability Insurance
* Paid Parental Leave (additional eligibility criteria)
* Dependent Care Flexible Spending Account (DC FSA)
* Commuter Benefit
* Employee Assistance Program (EAP)
* Training and Personnel Development Program
* Educational Assistance and Reimbursement
All your information will be kept confidential according to EEO Guidelines.