Location: all cities,CA, USA
Location? Carson, CA
Responsibilities:
* Handle customer support;
* Ensure customer satisfaction;
* Maintain phone etiquette;
* Enhance the overall customer experience.
Qualifications
* Bilingual in Mandarin and English is a plus
* Customer Support and Customer Service skills
* Customer Satisfaction and Customer Experience knowledge
* Phone Etiquette proficiency
* Excellent communication and interpersonal skills
* Ability to multitask and problem-solve efficiently
* Experience in a similar role or industry is a plus
* Experience with Excel and Microsoft Office