Location: Pittsburgh,PA, USA
Customer Service Representative
Pittsburgh, PA
PSC Group is now hiring a Customer Service Representative to join our team at a safety-minded facility in Philadelphia, PA The ideal candidate will have strong communication skills, keen attention to detail, advanced computer skills in all facets, and demonstrates the ability to multi-task in a chemical plant environment
Work Schedule: Monday-Friday 10 am - 6pm with some Saturdays as required by workload
Job Duties & Responsibilities:
* Communicate directly with shippers (customers sending products to the rail terminal via railcar).
* Work in an industrial environment
* Process customer orders using various computer inventory systems and complete all necessary paperwork.
* Create and manage a daily load schedule
* Schedule motor carriers
* Verify work instructions via customer data sheets
* Red tag railcars if necessary
* Verify that motor carrier drivers are entered into the INA system prior to loading.
* Ensure proper weights of loads are met before releasing drivers and verify bill of laden
* Oversee that loaders are taking necessary customer samples and entering those samples into the inventory management system.
Job Qualifications:
* Prior experience utilizing SAP is preferred
* Prior experience working in a chemical plant, industrial or manufacturing work environment is a plus, but not required
* Must be able to follow OSHA safety standards and be safety conscious at all times
* Must be proficient in Microsoft Excel
* Must possess a valid Driver's License
* 18 years or older and legally able to work in the U.S.
* Stable work history with good references from past employers
* Pass a drug screen, physical, and background check
* PSC is a veteran-friendly company. Previous military experience and proven ability to follow procedures is a plus.
Why join the PSC team?
* Founded in 1952, PSC' s longevity is rooted in our commitment to quality service, safety, environmental protection, and taking good care of our employees.
* PSC is the industry leader in product handling and site logistics services for refineries, chemical producers, and marine transportation providers.
* Check out our videos at