CUSTOMER SERVICE REPRESENTATIVE
: Job Details :

Job DescriptionSUMMARYThis position will effectively communicate and coordinate activities with plant and warehouse managers involving customer service and order processing.ESSENTIAL DUTIES AND RESPONSIBILITIES* Coordinate production with plant and warehouse managers basis orders received* Maintain daily report of production and available inventory for corporate office* Coordinate Order Processing*

Receive customer orders from corporate office by e-mail*

Prepare pallet tags, product inserts, and COA's as needed*

Release orders (Pick up #) to carriers based on load date and product availability*

Validate drivers pick up number with order being loaded*

Prepare and retain copies of BOL with signatures upon completion of loading and weighing*

Ship confirm orders and scan necessary documents* Check employee time cards* Enter receipts and order raw materials used for production* Enter and process non stock purchase orders* Reconcile end of month inventory* Inventory and reorder PPE, office and cleaning suppliesJob RequirementsQUALIFICATIONSRequires attention to detail; strong organizational skills; ability to multi-task; ability to work independently; proficiency with PC applications. (Excel, Word)EDUCATION/EXPERIENCEHigh School Diploma or equivalency or a combination of education/experience.