Location: Bellevue,NE, USA
Description:
Agents will be taking inbound calls from customers, average 40-50 calls per day
Majority of calls are quick, around 5 minutes
Answering general questions about price matching, sales promotions currently happening, returns and assisting customers placing orders.
Generally easy going calls, will have a disgruntled call every now and then but otherwise easy customer service calls
When not taking calls, agents do not have other duties assigned but are expected to familiarize themselves with products and services provided.
Additional Skills & Qualifications:
Customer service experience
Computer skills are beneficial
Microsoft office products
Benefits:
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
+ Critical Illness, Accident, and Hospital
+ 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
+ Life Insurance (Voluntary Life & AD&D for the employee and dependents)
+ Short and long-term disability
+ Health Spending Account (HSA)
+ Transportation benefits
+ Employee Assistance Program
+ Time Off/Leave (PTO, Vacation or Sick Leave)
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.