Customer Service Representative
: Job Details :

Harvard Resource Solutions was recently engaged in a new search for Customer Service Representatives on a temporary basis for our automotive client located in Southgate, MI.

Assignment Length: 3 -6 months

Pay: 17.00hr

Location: Southgate

Title: Customer Service Representative

Shift: 8:00am - 4:00pm and 9:00am - 6:00pm

Working Arrangement: In office

Reason for opening: Special Project

Duties

• Answer inbound dealership calls for parts orders
• Validating part numbers and verifying codes
• Data entry of parts orders
• Answering 40+ calls daily

Requirements for Duties for Customer Service Representative

• Great phone skills should be comfortable with talking to people
• Ability to follow a scripted phone call
• Good listening skills
• Proficient in using a computer and Windows applications
• Attention to detail and having strong accuracy