Location: Wheeling,WV, USA
Job Summary:Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products.
Responsibilities:- Provide information to customers on products and services.- Handle returns, exchanges, and complaints efficiently.- Manage customer transactions and maintain accurate records.- Assist in membership sales and renewal processes.- Ensure customer satisfaction and provide professional customer support.
Qualifications:- Strong communication and interpersonal skills.- Experience in customer service or retail preferred.- Knowledge of store products and policies.- High school diploma or equivalent.- Ability to handle stressful situations professionally.