Location: Akron,OH, USA
Communicate directly with distribution centers and customers to ensure accuracy in documentation, information, and services.
Essential Job Duties:
* Handle phone and emails from customers.
* Call center functions to provide quality customer service.
* Ensure the company establishes and maintains constant communication with customers.
* Understanding of eBay and eCommerce sites (i.e. LKQonline.com)
* Knowledgeable on all aspects of product inventory, data entry, invoicing, cancellations, credits, and customer service inquiries.
* Communicate directly with distribution centers and customers to ensure accuracy in documentation, information, and services.
* Generate sales from online leads.
* Assumes other duties as assigned.