Customer Service Representative
: Job Details :

Job Title: Customer Support/ Account Rep. Sr

Duration: 6 + months contract (Possible Extension)

Pay range: $18.20/hr to $19.16/hr

Location: Columbus, OH

Responsibilities:

• Client Support Service Professionals handle incoming phone calls regarding various service inquiries.
• Calls will need to respond with high accuracy and efficiency while consistently meeting key department performance metrics.
• Functional support areas.
• Successful applicants will be highly professional, career-driven, and committed to World-Class Service.
• Ability to contribute in a fast-paced, team-oriented environment.
• Aptitude to multi-task and adjust quickly to change in a busy financial service center.

Qualifications:

• College Degree or previous contact center experience

Employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.