CUSTOMER SERVICE REPRESENTATIVE
: Job Details :

Spherion Staffing Leesburg, FL is looking for Customer Service Representatives to join a busy Golf Cart Service Department located in The Villages.The schedule is Monday to Friday 7:30 am to 4:30 pm with a starting pay rate of $15.00/hr.Customer Service Representatives are responsible for answering customer inquires, scheduling appointments, data entry, answering phone calls and emails for the service department. Worksite may vary at four different service locations in The Villages.Responsibilities:- Answer the main telephone line. - Receive customer inquiries, provide requested information, or route call to proper person. - Schedule service orders, enter and track orders into the system daily. - Facilitate customer requests by providing outstanding, friendly service efficiently and timely. - Investigate customer warranty details and questions and communicate effectively with the customer in a timely manner. - Assist walk-in customers with parts, returns, and replacement questions. - Processes billing and collects payments from customers. - Reconciles daily cash. - Attend any staff meetings as needed. - Participate in continuing education sessions when offered. - Clean and maintain work area. - Help where needed when directed by supervisor.- Demonstrate punctuality and consistent attendance- Relocate to other locations as needed- Dress codes as specified by supervisorWorking hours: 7:30 AM - 4:30 PMSkills:-Familiarity with golf carts, their components, and common service needs is desirable.-Proficient computer skills and experience with service management software or systems.-Ability to work independently and as part of a team, fostering a cooperative work environment.Education:High SchoolExperience:0-1 yearsQualifications:- High School Diploma or General Education Degree (GED - Knowledge of office management systems and procedures.- Working knowledge of office equipment, like printers, copiers and fax machines. - Attention to detail and problem-solving skills. - Excellent written and verbal communication skills. - Must remain professional, responsive, and cooperative at all times and consistently produce quality work while meeting deadlines.For immediate consideration apply today with your resume or call/text our office at 352-###-####.Spherion Staffing1710 Citrus Blvd.Leesburg, FL 34748Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact ...@spherion.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).key responsibilities- Answer the main telephone line. - Receive customer inquiries, provide requested information, or route call to proper person. - Schedule service orders, enter and track orders into the system daily. - Facilitate customer requests by providing outstanding, friendly service efficiently and timely. - Investigate customer warranty details and questions and communicate effectively with the customer in a timely manner. - Assist walk-in customers with parts, returns, and replacement questions. - Processes billing and collects payments from customers. - Reconciles daily cash. - Attend any staff meetings as needed. - Participate in continuing education sessions when offered. - Clean and maintain work area. - Help where needed when directed by supervisor.- Demonstrate punctuality and consistent attendance- Relocate to other locations as needed- Dress codes as specified by supervisorexperience0-1 yearsskills-Familiarity with golf carts, their components, and common service needs is desirable.-Proficient computer skills and experience with service management software or systems.-Ability to work independently and as part of a team, fostering a cooperative work environment.qualifications- High School Diploma or General Education Degree (GED - Knowledge of office management systems and procedures.- Working knowledge of office equipment, like printers, copiers and fax machines. - Attention to detail and problem-solving skills. - Excellent written and verbal communication skills. - Must remain professional, responsive, and cooperative at all times and consistently produce quality work while meeting deadlines.educationHigh School