Customer Service Representative
: Job Details :


Customer Service Representative

DB Cargo AG

Location: Wichita,KS, USA

Date: 2024-12-07T08:31:05Z

Job Description:

Responsible for loading and unloading freight accurately, inventory control, rotation and inspection and other warehouse related duties. Assist the Supervisor and Manager maintain the operations of the warehouse facility by acting as lead liaison/ point of contact between Warehouse Manager and assigned areas of the warehouse. Provide direction to warehouse employees while performing individual warehouse responsibilities in a specific functional.

Tasks & Responsibilities:

* Safely operate forklift and other material handling equipment (MHE) including sit down, reach truck, cherry picker, layer pick, etc.

* Load and unload inbound and outbound containers and sort according to size of freight and destination.

* Read, decode, and decipher freight coding in order to expedite freight movement and tracing process.

* Reconcile driver pickup and delivery manifests.

* Label, weigh, and dimensionalize freight

* Perform cleanup activities in the work area to ensure safety and cleanliness of dock

* Record damaged shipments and misrouted freight on applicable reports

* Communicate work load needs and partner with Warehouse Supervisor

* Determine daily tasks, workloads and coordinates staffing accordingly in conjunction with Warehouse Supervisor.

* Delegate warehouse tasks in assigned area in conjunction with Warehouse Supervisor

* Identify system or process issues and communicate those to Warehouse Supervisor

* Coordinate trucking transportation in and out of the warehouse

* Maintain quality standards for warehouse storage and service including communication to internal and external customers

* Maintain and ensure a safe working environment

* Complete other duties or tasks as assigned

* Will provide training to other warehousepersonsDetails/Specification/Explanation of the role specific skills:

This is a lead level position. Good interpersonal skills required. High school diploma or equivalent required. Generally, prefer 4-6 years of experience. Must be familiar with OSHA regulations, able to operate a variety of equipment such as a forklift and a computer, and have strong organizational, inventory and accounting skills. Physical requirements include, but are not limited to pushing, pulling, lifting varying weights up to 50+lbs.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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