Customer Service Representative
: Job Details :

Ohio Valley Waste Service offers a variety of in-office and on-road positions. We provide our employees with the tools and support they need to do their best work each and every day.General Information:Download the appropriate application PDF.Complete the form with your information.Turn in your application in one of the following ways:In Person:Complete an application in person Monday through Friday 8:30 AM â 5:00 PM.By Mail:Mail completed application toOhio Valley Waste Service1025 Bundy Ave.Youngstown, OH 44509Benefits:Full-time employment plus potential overtime. Employees are paid at an hourly rate plus time and one-half for overtime hours worked.Work weeks can vary from 5-8 hour days to 4-10 hour days for the employee's regular schedule.Health, Eye, Dental, Life, AD&D and short-term disability benefits after waiting period.Eligible for company-provided uniforms after waiting period, if applicable.Eligible for paid time off (PTO) after waiting period.Eligible to participate in 401(k) and receive company contributions after waiting period.All potential employees must successfully pass a pre-employment drug test and physical if applicable prior to beginning employment and are subject to ongoing random and other drug testing as required through our policy.Customer Service RepresentativeOhio Valley Waste Service, Inc. is seeking a customer service representative to work in our fast-paced call center environment and provide excellent customer service.ESSENTIAL RESPONSIBILITIES:Handle inbound calls for customers, such as service changes, service problems, payments, sales inquiries for various services, and pricing.Maintain excellent customer relations with existing customers to minimize customer loss.Data entry.Business appropriate written communications.Interaction with operations, administrative, and sales staff as needed.MINIMUM QUALIFICATIONS:Entry level to 1 year relevant work experience.Phone experience in a call center or work environment.Strong interpersonal and problem-solving skills.Ability to work in a fast-paced and deadline-oriented environment.MS Excel and MS Word.PHYSICAL REQUIREMENTS:The job is normally performed indoors. The ability to remain stationary for extended periods of time, as well as the ability to move about the office occasionally, is required.While heavy lifting is not required, the ability to occasionally exert 10-20 lbs. of force is required.Good manual dexterity is required to use common office equipment in an office environment.Ohio Valley Waste Service, Inc.Youngstown, OH#J-18808-Ljbffr