Customer Service Representative
: Job Details :

Customer Service Representative page is loadedCustomer Service RepresentativeApply locations WI - Brillion time type Full time posted on Posted Yesterday job requisition id R-03540At AriensCo, we build more than exceptional products - we create opportunities that impact careers. Our culture values innovative thinking, hard work and determination. We interact in teams, collaborate together and make decisions quickly.We see growth potential in every team member, and are committed to supporting our employees with continuous training and advancement opportunities.Our environment? We're corporate, without being corporate. Â Whether you work at our headquarters, manufacturing facilities, or one of our global distribution businesses, you'll always have the freedom to create and contribute. Our company vision is Passionate People, Astounded Customers. Â Quite simply: it revolves around people.Speaking of people, you're not just employee #1,762 to us. You're family and your role is invaluable. Without exceptional people, we can't continue to produce the amazing products we're known for around the world.Ready for the ride of your career? Then come join us. By joining our team, you'll have the opportunity to work in a rewarding workplace with a strong sense of community.Job Description:Exciting news! AriensCo is on the lookout for a friendly and motivated Customer Service Representative to join our team in Brillion, WI! If you're passionate about helping customers and ready to make a difference, this is the perfect opportunity for you. Come be a part of a dynamic company where your enthusiasm and skills will shine!THE DAY TO DAY...Order processing for customers as it relates to the parts business: US & Canadian Dealers, National Accounts, State & Government AgenciesComplete external and internal order processing, RMA's, product registration support, and dealer locator supportSuccessful communication in support of the customer with the internal teams of TAC, DC staff and sourcingSuccessfully apply field promotions ensuring pricing and terms are executed correctlyCommunicate process and system issues related to order processing to leadershipWill have knowledge of credit card order processing and all processes related to these transactionsActively attend and participate in required trainingStay current with system and product information, changes, and updatesIdentify and implement process improvements for workflows they overseeTHE QUALIFICATIONS...Completion of a high school diploma/general education degree (GED) requiredMinimum of 2 years of experience in customer serviceExperience answering high-volume calls preferredAbout AriensCoSince 1933, the AriensCo name has been associated with reliable, durably crafted, high-performance outdoor power equipment. Our core values - Be Honest, Be Fair, Respect the Individual, Keep our Commitments, and Encourage Intellectual Curiosity define our culture and inspire our team. We believe passionate people and astounded customers lead to unstoppable success.Our employees' quality of life is important to us. When people feel appreciated, respected and supported, careers thrive and ideas come to fruition. AriensCo employees are provided various great benefit opportunities which may include:Medical, Dental, Vision Insurance effective first day of employmentOnsite health clinic with Bellin HealthLife Insurance401(k) and profit-sharing plansBonus ProgramsAccident and Critical Illness InsurancePaid vacation, holidays and leave programsFlexible spending account (FSA) planVoluntary wellness programsEmployee Product discount programEmployee Assistance ProgramGym discount membership programTuition ReimbursementSafety shoes and safety prescription glasses reimbursementApprenticeship opportunitiesCross-training and job rotation opportunitiesCareer pathsOngoing development through the Ariens AcademyKaizen Events - continuous improvementAbility to win productsDaycare facility in Brillion, WIEEO StatementThe concept of diversity is important to us at AriensCo. That's why we've created a culture that is inclusive, accepting and understanding. We embrace diversity among our partners, suppliers and employees. We also strive for diversity in the quality of our ideas. Inclusion and acceptance means that, regardless of who you are, you will always be standing on our welcome mat.AriensCo is an equal opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by applicable law. AriensCo hires and promotes individuals solely on the basis of their qualifications for the job to be filled.Providing our employees with an environment free of discrimination and harassment is something we take very seriously. Embracing diversity enables us to attract the best talent, foster productive teamwork, and expand our business opportunities.About UsBased in Brillion, Wis., AriensCo is a privately-owned and operated corporation focused on outdoor products that serve the needs of both consumer and professional customers. Established in 1933, the company manufactures outdoor power equipment under the Ariens, Gravely, Countax and Westwood brands.Applicants have rights under Federal Employment Laws:If you would like assistance applying at AriensCo, please feel free to visit us at our corporate headquarters, located at 655 West Ryan Street in Brillion, WI.#J-18808-Ljbffr