Customer Service Representative
: Job Details :

Adecco is assisting a New York State based client in hiring for a Medicaid Customer Service Representative located onsite in New York, NY. Apply Today! Pay: The wage for this position is between $17-18 an hour. Hourly wage may depend upon experience, education, geographic location, and other factors. Schedule: 8:30 am 5:00 pm, Monday Friday and occasional Saturdays. Job Responsibilities:Responds to enrollment services calls, provides responses to questions, mails information in response to request, and refers callers in the event of problems or concerns. Educates clients on managed care. Assesses clients health care needs and assists clients in choosing a health plan. Maintains updated knowledge of the New York Medicaid CHOICE Project. Assists clients in enrolling/disenrolling in health plans. Receives and sorts enrollment/disenrollment forms. Reviews enrollment forms for accuracy and completeness. Processes enrollment/disenrollment forms. Sends necessary letters to clients. Raise...Customer Service Representative, Customer Service, Representative, Enrollment, Operations Supervisor, Retail, Staffing