Customer Service Representative
: Job Details :

Customer Care RepresentativeFull-time - In OfficePay Rate: $18-$20/hourAdvance your professional career with a family-owned and operated, fast-growing company in the Ann Arbor area. Golden Limousine has long been a leading name in transportation. We are looking for motivated, professional people to join our team.Guest Services/Reservations Duties* Service existing accounts, build profiles, create reservations, and establish new accounts* Respond to telephone calls, emails, and internet inquires, quickly and accurately* Provide information regarding availability and pricing* Assign reservations, inputting data into the Livery Coach reservation program* Take deposits, communicate standard policies, and develop contracts for reviewQualifications:* Excellent verbal and written communication skills* Confident, pleasant, friendly, and helpful demeanor* Must be highly organized with acute attention to detail and a proactive thought process* Ability to multi-task in a fast-paced environment* Strong keyboarding skills and computer savvy* Must remain calm in high-pressure situations* Expertise with Microsoft Office Products required, familiar with Google Search and mapping programs* High School diploma or GED equivalents required* Punctual attendance with reliable transportation* Industry background preferred but not requiredAll employees must pass a background check and drug screen.