AtWork Group
Location: Appleton,WI, USA
Date: 2024-12-21T07:42:45Z
Job Description:
Location: Appleton, WIEmployment Type: Temp, Temp to Hire, DirectShift: Day/Night ShiftJob OverviewWe are seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional support and ensuring their needs are met with efficiency and professionalism. If you are a strong communicator, thrive in a fast-paced environment, and enjoy helping others, we want to hear from you!Responsibilities-Respond to customer inquiries via phone, email, or chat in a timely and professional manner.-Provide accurate information regarding products and services to assist customers effectively.-Handle customer complaints with empathy and professionalism, working towards satisfactory resolutions.-Perform data entry tasks to maintain accurate customer records and update information as needed.-Process transactions including cash handling with precision and care.-Collaborate with team members to improve service delivery and customer satisfaction.-Utilize computerized systems to track interactions and document customer feedback.-Maintain knowledge of company policies, procedures, and product offerings to provide informed support.Experience-Previous experience in customer service or customer support is preferred but not required.-Proficiency in typing and data entry is essential for maintaining accurate records.-A positive attitude and willingness to learn new skills in a fast-paced environment are highly valued.-Join us in delivering outstanding service that makes a difference!Apply Now!If you re passionate about delivering exceptional customer experience and want to join a growing team, we d love to hear from you!
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