Customer Service Representative
: Job Details :

Customer Service RepresentativeNew Orleans, LAPSC Group is now hiring a Customer Service Representative to join our team at a safety-minded facility in New Orleans, LA. The ideal candidate will have strong communication skills, keen attention to detail, advanced computer skills in all facets, and demonstrates the ability to multi-task in a chemical plant environmentWork Schedule: Monday-Friday 10 am - 6pm with some Saturdays as required by workloadJob Duties & Responsibilities:* Communicate directly with shippers (customers sending products to the rail terminal via railcar).* Work in an industrial environment* Process customer orders using various computer inventory systems and complete all necessary paperwork.* Create and manage a daily load schedule* Schedule motor carriers* Verify work instructions via customer data sheets* Red tag railcars if necessary* Verify that motor carrier drivers are entered into the INA system prior to loading.* Ensure proper weights of loads are met before releasing drivers and verify bill of laden* Oversee that loaders are taking necessary customer samples and entering those samples into the inventory management system.Job Qualifications:* Prior experience utilizing SAP is preferred* Prior experience working in a chemical plant, industrial or manufacturing work environment is a plus, but not required* Must be able to follow OSHA safety standards and be safety conscious at all times* Must be proficient in Microsoft Excel* Must possess a valid Driver's License* 18 years or older and legally able to work in the U.S.* Stable work history with good references from past employers* Pass a drug screen, physical, and background check* PSC is a veteran-friendly company. Previous military experience and proven ability to follow procedures is a plus.Why join the PSC team?* Founded in 1952, PSC' s longevity is rooted in our commitment to quality service, safety, environmental protection, and taking good care of our employees.* PSC is the industry leader in product handling and site logistics services for refineries, chemical producers, and marine transportation providers.* Check out our videos at