Location: Milan,MI, USA
Customer Care Representative
Full-time - In Office
Pay Rate: $18-$20/hour
Advance your professional career with a family-owned and operated, fast-growing company in the Ann Arbor area. Golden Limousine has long been a leading name in transportation. We are looking for motivated, professional people to join our team.
Guest Services/Reservations Duties
* Service existing accounts, build profiles, create reservations, and establish new accounts
* Respond to telephone calls, emails, and internet inquires, quickly and accurately
* Provide information regarding availability and pricing
* Assign reservations, inputting data into the Livery Coach reservation program
* Take deposits, communicate standard policies, and develop contracts for review
Qualifications:
* Excellent verbal and written communication skills
* Confident, pleasant, friendly, and helpful demeanor
* Must be highly organized with acute attention to detail and a proactive thought process
* Ability to multi-task in a fast-paced environment
* Strong keyboarding skills and computer savvy
* Must remain calm in high-pressure situations
* Expertise with Microsoft Office Products required, familiar with Google Search and mapping programs
* High School diploma or GED equivalents required
* Punctual attendance with reliable transportation
* Industry background preferred but not required
All employees must pass a background check and drug screen.