Customer Service Representative M/F
: Job Details :

Vacancy detailsGeneral informationLegal entity GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in five lines of business: Supply Chain Optimization, Global Freight Forwarding, Global Contract Logistics, Distribution & Express, and European Road Network. With a global network spanning nearly 170 countries and more than 53, 000 employees, GEODIS is ranked no. 6 in its sector across the world. In 2023, GEODIS generated €11.6 billion in revenue.GEODIS is a company owned by SNCF Group. This position is also open to anyone recognized as a disabled worker. Reference 2024-13927 Position descriptionType of assignmentFull-time RegularFunctionOperational activities - Customer ServiceJob titleCustomer Service Representative M/FJob description•Maintain active communication with customers to notify them the status of their cargo•Provide exceptional service to internal and external customers•Maintain active communication with suppliers to ensure all operational activities for road freight are completed on a timely basis•Proactively monitor the operation to avoid unexpected delays•Ensure all KPI's of the operation are accomplishedApplicant's profile•Bachelor's Degree•Languages: English (fluent)•At least 3 years of experience working with similar responsibilities•Experience coordinating Road Freight operations for import/export in a Freight Forwarder Position locationPosition placeAmerica, Mexico, Distrito FederalLocationInsurgentes Sur Candidate criteriaMinimum level of education requiredBACHELOR'S DEGREEYears of experience in similar positionJunior (1 to 5 years of experience)LanguagesEnglish (Fluent)