Location: Estero,FL, USA
Location:Coconut Point -23450 Via Coconut PointEstero FL 33928
Department: Registration Services
Work Type: Full Time
Shift: Shift 1/8:30:00 AM to 5:00:00 PM
Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour
Summary
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
Requirements
Educational Requirements
Degree/Diploma ObtainedProgram of StudyRequired/
Preferredand/orHigh School Diploma or EquivalentRequired
Experience Requirements
Minimum Years RequiredArea of ExperienceRequired/
Preferredand/orLess than 1 YearClerical/AdministrativeRequiredandInsurancePreferredorCustomer ServicePreferred
Additional Requirements
1-2 years prior experience required for Lee Health Solutions.
State of Florida Licensure Requirements
LicensesRequired/
Preferredand/orNot Required
Certifications/Registration Requirements
Certificates/RegistrationsRequired/
Preferredand/or
Additional Requirements
Basic Life Support (BLS) may be required at some locations within 90 days of hire.
US:FL:Estero