Location: Sioux Falls,SD, USA
** Washington Pavilion**
** Customer Service Representative - Part Time**
Sioux Falls, SD 57104
**Great opportunity to join our Box Office team!**
**Customer Service Representative, Box Office - Part-time**
**Excellent compensation - $12.00/hour!**
Provide exceptional customer service before, during and following sales and informational transactions. Handle monetary transactions accurately and promptly. This position must be able to work a flexible schedule including days, evenings, weekends and holidays. Day shifts are between 9:00 am-5:30 pm and evening shifts are between 5:00 pm-9:30 pm.
**What you will get to do!**
Assure that complete and prompt customer satisfaction is being achieved.
Understand basic computer functions and phone sales procedures.
Continue to improve performance skills by attending service training and taking time to read all procedures and new event information thoroughly.
Accept ticket orders by phone, window or mail. Receive money from the public for payment of the tickets which have been created using the ticketing computer system.
Handle cash proficiently and balance individual closing sales report.
Stay informed of all events and exhibits happening within the facility.
Complete ticket return forms, accessibility checkout forms, and all other event related forms and forward to Box Office Manager.
Complete lost ticket forms and advise patron that they will be at Will Call for the performance purchased.
Attend Box Office and All Staff monthly meetings and previews of events/exhibits.
**What you will need (qualifications)!**
Graduation from high school or GED
Customer service attitude and a willingness to learn!
Ability to handle and reconcile money.
One-year computer experience, preferably in a ticket office.
***What we offer you!*** A fun, engaging culture with **Excellent Compensation $12.00/hour** along with a few benefits for staff such as a **Free Membership to Washington Pavilion + perks with tickets/discounts to shows/concerts etc**, and a **discount at Leonardo's Caf on-site, Washington Pavilion apparel, jeans on Fridays and much more**!
***If this is a great fit for you to work in an amazing place filled with creative energy and excitement, apply for it today!***
EOE, Background Check