Customer service representative part time
: Job Details :


Customer service representative part time

AHU Technologies

Location: Washington,DC, USA

Date: 2024-10-04T06:39:19Z

Job Description:

Duties and Responsibilities:

Have you got what it takes to succeed The following information should be read carefully by all candidates.
  • Provide assistance and information to taxpayers on all business, income, and real property taxes and related fees;
  • Answer inquiries to basic business registration, income, and real property via telephone and written correspondence;
  • Research, establish, and update all business tax accounts via an online system;
  • Review and adjust business registration, real property, and income tax accounts which require correction and/or refunds;
  • Receive and control business and income undeliverable refund checks;
  • Receive and process requests for waivers of penalties and interest on select accounts;
  • Input and update existing database accurately;
  • Determine and register applicable tax liabilities for all taxes and fees administered by OTR;
  • Receive and respond to general correspondence pertaining to business, income, real property, and other related taxes and fees;
  • Research and prepare response for management signature;
  • Track and maintain data necessary for production reports;
  • Input and update existing database accurately.
  • Qualifications:

  • A high school diploma or equivalent with a minimum of two (2) years of experience in the field or related area;
  • Ability to communicate effectively both orally and in writing to a variety of audiences;
  • Ability to research and interpret tax laws, regulations, and policies;
  • Ability to perform basic business applications Microsoft Outlook and Microsoft Suites (Word, Excel, Access, etc.).
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