Customer Service Representative - Pensacola, FL
: Job Details :

Do you have a passion for helping people and solving problems? Join our team and turn everyday interactions into exceptional experiences!Pegasus Laboratories, Inc., a leading innovator in veterinary pharmaceuticals and medical products, is actively hiring a Customer Service Representative to join its team in Pensacola, FL. As a Customer Service Representative, you'll be at the heart of daily operations, handling inquiries from customers, internal team members, and distribution partners-whether in person, over the phone, or via email communications. You'll provide essential support for CDMO products and coordinate shipping logistics with clients, ensuring seamless service and efficient processes every step of the way. Benefits & Perks: •Competitive compensation •Comprehensive Healthcare Coverage •Flex Spending Account •401(k) Retirement Plan •Disability Insurance •Pet Insurance •Employee Stock Ownership Plan (ESOP) o What is ESOP? It's an ownership stake in the company that provides an additional form of compensation directly tied to PBI-Gordon's financial success. All regular employees are eligible to participate in the ESOP and will be partially vested after two years with the companies; all employees are 100% vested after six years of service Position Requirements: •High School Diploma on GED equivalent required •2+ years of experience in an administrative customer service environment required; experience within an FDA/cGMP manufacturing facility preferred •Experience with ERP systems; Microsoft Dynamics 365 preferred •Experience interacting with internal and external customers, data entry, and utilizing spreadsheets If you're ready for a new opportunity to utilize your skills within a team that truly values your contributions, we want to hear from you-apply today! This organization is an Equal Employment Opportunity employer and a supporter of affirmative action with a strong commitment to diversity, equity, and inclusion. All qualified applicants are considered for employment without regard to membership in any protected class by federal, state, and/or local laws.