Position OverviewAre you looking for a full-time job that provides meaningful work and competitive compensation? We are looking for motivated, enthusiastic, career driven individuals! As a Customer Service Representative with the Lisa Allen State Farm Insurance Agency, you will be responsible for providing top of the line customer service to all new and existing customers. As a Customer Service Representative, we will teach you to be a risk advisor and uncover customer needs. We are looking to add someone with a winning and competitive mindset. Please take into consideration, this position will require a Property & Casualty and Life & Health license.This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs required by the agent. Duties & Responsibilities
- Managing incoming calls and customer service inquiries
- Assessing customer needs to achieve satisfaction.
- Taking detailed notes and completing processes
- Retaining current customers by providing excellent customer service
- Working with our team to achieve common goals and grow the agency.
- Writing insurance policies
- Help customers customize coverages, products, and services
- Claims submission
- Billing clarification
Desired Abilities
- Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
- Detail oriented
- Proactive in problem solving
- Dedicated to customer service
- Able to learn computer functions
- Ability to work in a team environment
- Ability to multi-task
- Ability to effectively relate to a customer
- Excellent communication skills - written, verbal and listening
- Excellent interpersonal skills
- Skilled in time management
- Property and Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)
Benefits
- Simple IRA
- Hourly pay plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Growth potential/Opportunity for advancement
- Valuable experience
- Flexible hours
- Reimbursement for licensing up to $500 (90 days of employment required)
- Continuing education application & renewal fees paid for
- A great work/life balance
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.