Location: Gilbert,AZ, USA
**Customer Service Representative / Working with New Clients**
* Gilbert, AZ
* Full-Time
* Customer Service Representative / Working with New Clients
Blue Sky Pest Control is hiring full-time Customer Service Representative/New Client Specialist**;** **$50,000 - $70,000 (hourly + commission).** This position works in our main office, located in Gilbert, Arizona. Role primarily involves taking inbound calls from prospective customers interested in our services, listening generously to their situation, and recommending the correct Blue Sky program to meet their needs.
**Benefits at a Glance**
* **Consistent and stable work environment.** No layoffs or furloughs, even in 2020. Consistent growth every year in business (est. 1999).
* **Competitive pay and comprehensive benefits package**: 401K with employer match, medical, tele medical, mental health, dental, vision, holiday pay and paid time off.
* **Opportunities for continued learning and advancement.** We provide an extensive training program and a formal progression model. Earning potential increases as knowledge and skills grow.
* **Work with a winning team.** Blue Sky has been ranked the #1 pest control company by Ranking Arizona in 2020 and 2021.
* **Work with high character colleagues.** All employees receive background checks prior to employment. All Employees must also pass an initial drug screening and continued random drug screenings.
* **Find a long-term home.** Enjoy a supportive work culture surrounded by knowledgeable team members invested in your success.
**What Success Looks Like**
* **You enjoy making new clients happy**
You are genuinely excited to help inbound clients choose the correct services for their needs. Our mission is to exceed customer expectations. New Client Specialists contribute to our mission by listening generously, educating patiently, and offering only needed services.
* **You see the glass half full**
You strive to maintain a positive attitude, even in adversity. You handle challenging situations with integrity, keeping all interactions positive and proactive.
* **You communicate effectively**
You communicate effectively with potential clients, existing customers, and team members, proactively addressing questions and concerns (e.g. explanation of services, account set up, scheduling services, payment setup, rescheduling, satisfaction surveys). You use proper etiquette when communicating via phone and digital formats (email, text, chat).
* **You are comfortable with technology**
You are capable learning new software platforms. You are comfortable using multiple software platforms to communicate, quote, sell, and setup new clients.
* **You enjoy continued learning**
You are willing to obtain and/or maintain your pest control license. You are curious, always trying to learn something new. You take advantage of professional development opportunities. You value ongoing training and supervisor support. You are willing to help others by sharing your knowledge.
* **You are thorough and flexible**
You recognize the importance of accurately keeping records of interactions and processing customer accounts. You are flexible and enjoy taking on new assignments as business needs change.
If a career as a New Client Specialist sounds like fit, **Please Apply Today**!
You can also visit to learn more about Blue Sky Pest Control.
Blue Sky Pest Control is an Equal Opportunity Employer and promote diversity through a culture of inclusion and opportunity. We actively seek transitioning military personnel and veterans. We offer a drug-free environment.