Employer Industry: Health Insurance
Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.
Why Consider This Job Opportunity
- Competitive pay rate of $16/hour
- Medical, dental, and vision benefits
- Paid training & PTO (be sure to ask about our new Global Flexible Vacation Policy)
- Advancement opportunities - 80% of our frontline leaders have been promoted from within
- Additional pay incentives as well as monthly rewards & recognition programs
- Employee Discounts
- EAP & Health and Wellness programs including a personal trainer dedicated to the employer
What To Expect (Job Responsibilities)
- Respond to calls, emails, and chats related to benefits, coverage, plan options, claims, payments, and general questions
- Provide exceptional customer experience and support
- Maintain effective verbal and written communication skills
- Utilize active listening and problem-solving abilities
- Multi-task and pay strong attention to detail
What Is Required (Qualifications)
- High School Diploma or equivalent
- 1-2 years of experience working in a call center environment as a customer service representative
- Effective verbal and written communication skills; strong typing and analytical abilities
- Active listening and problem-solving abilities
- Multi-tasking skills with a strong attention to detail
- Previous experience in a medical office, including some knowledge of insurance, billing or coding is helpful, with an understanding of the different types of insurance (Medicare/Medicaid, private, commercial and behavioral) a definite plus.
How To Stand Out (Preferred Qualifications)
- 0-2 years of experience working in a healthcare-related service
#J-18808-LjbffrRemote working/work at home options are available for this role.