Customer Service/ Shared Services Specialist
: Job Details :

Adecco is assisting their client with their search for a Customer Service /Shared Service Representative

**Type:** 40hrs/wk. Contract

**Start Date: 1-2 weeks.**

**Location:** SPRINGFIELD OH 45505 (on-site/ required)

**Pay: $** **16.00**

**Duration: Temp (3-6 months)**

**Shift: M-F (** 8:00am-5:00pm)

**Description:**

- Follows standard procedural guidelines for performing tasks.

- Responsible for performing logging checks, processing checks, processing documents, working CLEAR queues, and placing outbound calls to insurance carriers as well as receiving inbound calls from insurance carriers.

Initially tasks are basic and routine, more experienced associates will perform tasks that are moderate in complexity and often non-routine.

- Initially works in a multiple client /functional environment

- Researches items received via faxes, reports, tasks, correspondence, and refund/return checks.

- Makes appropriate telephone calls to resolve issue.

- Follows client's standard policies and procedures.

- At the direction of management such assignments may be made with short notice and last for an indefinite period of time.

**IMPORTANT:** This job is being recruited for by Adecco's National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must Apply Now.

**Pay Details:** $16.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

+ The California Fair Chance Act

+ Los Angeles City Fair Chance Ordinance

+ Los Angeles County Fair Chance Ordinance for Employers

+ San Francisco Fair Chance Ordinance