Location: Brooklyn,NY, USA
Full-Time Customer Service Specialist (40 to 48 hours per week, year-round)
Colony Pest Management is New York's #1 partner in Pest Management and plays a vital role in keeping your environment safe from pests. We have been in business for over 40 years servicing commercial businesses and residential homes in the NY tri-state area and beyond. We pride ourselves in maintaining a family-oriented operation with a strong culture rooted in trust, integrity, professionalism, & excellence, & you'll find that our team consists of talented, dedicated people who share our enthusiasm & sense of pride.
General Purpose of Position
Our Customer Service Specialist is responsible for all inbound sales inquiries. This role provides fast, accurate and friendly processing for all customer requests via email and phone, while providing customer-specific solutions based on identified needs. Develops strong relationships with customers while becoming a trusted advisor and partner in assisting them in meeting all their needs. Partners with other employees to ensure customers' end-to-end needs are met and that no customer is left unserved or under-served.
The work schedule is Tuesday through Saturday, 10 AM to 6 PM.
Primary Responsibilities (include but are not limited to)
Education, Skills and Experience Requirements
You will love our compensation and benefits package
Colony provides an environment where our employees can grow and advance professionally, with a healthy balance between work and personal lives. Our biggest investment is in our employees, so we reward and recognize hard work by promoting from within. Starting pay is $19 to $23 per hour depending on experience. We offer a competitive benefits packager that includes; health, dental, vision, 401(k) w/ matching, bonuses, generous paid time off (PTO) and on-going professional education.
Colony is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristic protected by law.
Compensation details: 19-23 Hourly Wage
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