Job Description: Immediate Job Opening for Customer Service Supervisor - Import Operations - Remote Position Experience working for a freight forwarder handling import cargo. Attractive Salary and ALL Benefits We are proud to offer the position of Customer Service Supervisor to be based at the NY/NJ area. Position is available for immediate appointment. Qualified candidates will be offered competitive salary and all standard benefits.
Professional experience: - Minimum 3 years experience handling all aspects of import operations from beginning to end.
- Familiar with customs regulations and insuring compliance and minimizing disruptions.
- In depth understanding of shipping regulations including customs procedures and documentation requirements.
- Proven track record of customer satisfaction that includes fostering relationships.
- Experience handling cross border moves.
- Ability to work in high pressure environments.
- Experience negotiating rates with carriers, trucking companies and vendors in general.
- Technologically savvy.
Professional Attributes: - Customer focused and welcoming personality.
- Ability to understand and resolve problems to the benefit of customer and the company.
- Team player with the ability to reach out to other members. Easily approachable.
- Good communication skills.
- Positive attitude.
Only candidates with experience in handling imports in the freight forwarding industry need apply. Must have experience working for a forwarder or forwarders with knowledge of import procedures.