Customer Service Team Member
: Job Details :

>> Customer Service Team Member Customer Service Team Member Summary Title:Customer Service Team MemberID:300 TMLocation:Cleveland, OHDepartment:Team MemberSalary Range:$12.00 - $15.25 / Hour Description Are you interested in:

CLEan Express Wash, one of the regions award-winning, fastest-growing companies, can offer you just that! We are more than a car wash and are looking for individuals interested in Growing With Us!

**We are currently hiring Customer Service Team Members throughout the Greater Cleveland market. If you are friendly, highly motivated, and enthusiastic about representing our award-winning CLEan Express Wash, we invite you to come and Grow With Us!**

**Benefits of Joining Our Team:**

* Competitive wages

* Pay increases through training and growth opportunities

* Monthly incentives and award programs

* Ongoing training and development

* Unlimited Wash Club membership

* 50% off retail items

* Supplied uniforms

* Paid vacation per Employee Manual

**For Full-Time Team Members:**

* Health care benefits

* HSA contribution of $1000 per year (w/qualifying plan)

* Vision, dental & voluntary life Insurance

* 401K Plan with company match

* Educational reimbursement up to $2,500 per year

**Primary Duties Include:**

* Greet and exceed customer expectations through long-lasting first impressions

* Enlighten customers on why were the best and different from the rest!

* Educate our customers on the benefits of our Unlimited Wash Club

* Actively engage with customers pre/post wash to ensure 100% satisfaction

* Maintain quality assurance through accurate Quality Control checks

* Comply with all safety protocols and standard operating procedures

* Maintain Disney Perfect standards, sitewide

* Properly address all customer escalations in a calm and collected manner

* Understand and operate basic functional retail equipment (computer, POS, etc.)

* Learn wash process and equipment to expand the knowledgebase

* Further growth through educational/training opportunities

* Perform other related duties as required and assigned

**Journey to Success for Team Member:**

* Be present in the moment with a positive attitude

* Communicate effectively and professionally both with customers and fellow team members

* Strive for excellence in all that you do

* Always lead by example

* Present professional image according to appearance guidelines

* Strive to exceed expectations and maintain accountability

**Physical Requirements:**

* Ability to work on your feet for an entire shift in a fast-paced environment

* Ability to work outside in all weather conditions

* Ability to lift 25lbs

* Ability to smile while doing all of the above!

**Education/Skill Requirements:**

* High school diploma or an equivalent certificate, or currently enrolled

* Ability to work flexible hours including weekends

**Job Type:**

Part-time and Full-time opportunities

*Express Wash Concepts provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.

Upon offer, selected candidates are required to complete an I-9 verification and a pre-hire background check.*

Alternatively, you can apply to this job using your profile on one of the following sites: