Customer Service Team Member
: Job Details :


Customer Service Team Member

Michaels

Location: Oceanside,NY, USA

Date: 2024-12-23T06:35:00Z

Job Description:
Store - LI-OCEANSIDE, NY - Deliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. Help customers shop, locate products, and provide them with solutions. Provide a fast and friendly checkout experience; execute cash handling to standards. Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments. Educate customers on the Voice of Customer (VOC) survey. Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)Participate in the truck unload, stocking, and planogram (PO - Gs) processes. Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ens...Customer Service, Team Member, Service, Customer, Retail
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