Location: Johnson City,TN, USA
Ready to work closely with senior leaders at a rapidly growing company? Looking for a fast-paced work environment where you can put your communication and customer service skills to the test day in and day out? Where you'll get continuous feedback, frequently juggle competing priorities while assisting customers over the phone? This is the job for you. We're recruiting organized, hardworking executive Customer Service Representatives right now. Click to learn more and apply today. This is an opportunity for you to step in and make an immediate impact. salary: $16 - $16.01 per hour shift: First work hours: 11 AM - 8 PM education: High School Responsibilities To provide technical/troubleshooting assistance, general product information, warranty assistance, and parts order processing which requires basic product knowledge of water heaters. Primarily works with homeowners and one-unit applications. Customers are general contractors, service professionals, facility maintenance personnel, architects, engineers and other professionals responsible for ensuring equipment is ordered, installed, maintained, and functional. Technical Support Tier 1 work to assist callers in repair rather than replacing equipment. Product specific paid training is provided. Shift - 4 week training period Monday - Friday 8 am - 5 pm. After training, the shift will go to 11 am - 8 pm. Skills