Customer Service Technician
: Job Details :

Major Duties

Classification: Non-Exempt, Bargaining

The successful candidate will be responsible for installing and repairing telephone services, video services and associated equipment for residential and business customers.

Qualifications

• 2-year degree in the area of telephony.
• Valid driver's license and a satisfactory driving record.
• 1-3 years experience installing and maintaining commercial and residential voice and data services.
• Basic computer literacy and familiarity with Windows and Microsoft Office.
• Previous experience installing and repairing T1 circuits, knowledge of Nortel and Cisco PBX and key systems, LAN/WAN, DSL, Data Networking, and Video is preferred.

Benefits Offered

We are proud to offer a comprehensive and competitive benefits package:

• 401(k) matching
• Medical, Rx, Dental and Vision insurance
• Disability insurance
• Flexible spending account
• Health savings account
• Life insurance
• Tuition reimbursement
• Paid vacation and personal days
• Paid holidays

Salary

Pay range (commensurate with skills and experience): $21.23 - $29.54

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, marital status, familial status, genetics, disability, age, veteran status or any other characteristic protected by law.